Support

  • Payment related

    17-02-13
    MasterCard’s Excessive Chargeback Program

    MasterCard carefully scrutinizes each merchant’s chargeback activity as part of the Excessive Chargeback Program. Through the use of predetermined chargeback thresholds, acquirers are able to evaluate and predict chargeback risk. The network expects each acquirer to monitor these MasterCard charg ......

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  • Payment related

    17-02-13
    A Detailed Description of MasterCard and Visa Chargeb...

    Each chargeback is accompanied by a reason code. These numeric codes differ by card network, but all theoretically serve the same purpose: to describe the motivation behind the transaction dispute. ......

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  • Payment related

    17-02-13
    Chargeback Reason Codes Associated with Friendly Fraud

    Chargeback fraud is commonly referred to as friendly fraud because the assault comes from a traditionally non-hostile enemy–the merchant’s own customers. A customer contacts the bank to inaccurately report a genuine charge as fraud. Most merchants view this as a form of shoplifting. While there a ......

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  • Payment related

    17-02-13
    Chargeback Reason Codes Associated with Merchant Error

    Most merchants assume they are innocent when it comes to chargebacks. In reality, a merchant’s faulty involvement in the transaction process can lead to a significant amount of chargebacks. In fact, there are more reason codes associated with merchant error than any other cause. ......

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  • Payment related

    17-02-13
    Chargeback Reason Codes Associated with Criminal Fraud

    Determined fraudsters are everywhere. Because fraud can cause significant profit losses, it is important to recognize potential fraud and take the necessary steps to prevent it from happening. There are several reason codes that can result from fraudulent or unauthorized activity. ......

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  • Payment related

    17-02-12
    10 BEST VIRTUAL CREDIT CARD ( VCC ) ...

    Are you looking for a list of Virtual Credit Card ( VCC ) Providers ? I’ve listed here 10 popular VCC providers that can help you to transact your money securely. You can find many VCC providers on the internet but all of those are not trusted, but these VCC providers are very popular and used by th ......

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  • Payment related

    17-01-25
    Why Are Chargebacks So Awful?

    Chargebacks suck in more ways than one. If you choose to do nothing after a chargeback has been issued, the credit card provider will demand money to be paid back to the customers, and you’ll have to pay it—that’s a refund but worse because you’ll lose the product and have to pay the chargeback f ......

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  • Payment related

    17-01-25
    How to Use Refunds to Prevent Chargebacks

    It’s wise to offer a refund instead of letting a situation escalate to a chargeback. Since chargebacks can take months to materialize, it’s best to have a system in place so it won’t sneak up on you. ......

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  • Glossary

    17-01-23
    Terminated Merchant File (TMF) Definition

    What is the Terminated Merchant File? The Terminated Merchant File (TMF), also known as the MATCH list, is a database that contains information about businesses that have had their credit card processing services terminated by a provider. Acquiring Banks consult this list when determining whether ......

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  • Glossary

    17-01-18
    International Bank Account Number(IBAN)

    The International Bank Account Number (IBAN) is an internationally agreed system of identifying bank accounts across national borders to facilitate the communication and processing of cross border transactions with a reduced risk of transcription errors. It was originally adopted by the European Com ......

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  • Glossary

    17-01-18
    ABA routing transit number(ABA RTN)

    An ABA routing transit number (ABA RTN) is a nine digit code, used in the United States, which appears on the bottom of negotiable instruments such as checks to identify the financial institution on which it was drawn. The ABA RTN was originally designed to facilitate the sorting, bundling, and ship ......

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  • Payment related

    17-01-18
    What's the difference between an IBAN and a swift code?

    The main difference between an International Bank Account Number (IBAN) and a Society for Worldwide Interbank Financial Telecommunication (SWIFT) code lies in what they identify. A SWIFT code is used to identify a specific bank during international transaction, whereas IBAN is used to identify an in ......

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  • Glossary

    17-01-15
    Currency Codes

    The International Organization for Standardization publishes a list of standard currency codes referred to as the ISO 4217 code list. Currency codes are composed of a country's two-character Internet country code plus a third character denoting the currency unit. For example, the Canadian Dolla ......

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  • Payment related

    17-01-15
    Express support

    For those tangible products sellers,we request them to upload tracking information after goods delivery.To use the "Tracking upload endpoint" correctly,we provide a list of the express companys so they can code it in API. ......

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  • Glossary

    17-01-12
    Issuing Bank

    Any bank or financial institution that grants Credit Cards and/or lines of credit through card associations. ......

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