Support

  • Glossary

    17-01-08
    Buy rate

    Buy rate,or you can call it "Discount Rate".It is charged by the gateway when processing transactions successfully.It is usually a percentage of the order amount. ......

    More...    485

  • Glossary

    17-01-08
    SHA256

    SHA-256 (256 bit) is part of SHA-2 set of cryptographic hash functions, designed by the U.S. National Security Agency (NSA) and published in 2001 by the NIST as a U.S. Federal Information Processing Standard (FIPS). A hash function is an algorithm that transforms (hashes) an arbitrary set of data el ......

    More...    410

  • Glossary

    16-12-31
    Virtual Terminal

    This term is also used to refer to web interfaces for processing card not present transactions. Such terminals allow call centre agents to enter a customer's credit card details to take a payment. KNown as card-not-present payments, merchants or customers enter credit card payment information within ......

    More...    403

  • Payment related

    16-12-31
    How Chargebacks Affect Merchants?

    It is absolutely essential to understand what a chargeback is and how it affects a business’s bottom line. Answering the question, “what is a chargeback?” is the first step towards implementing an effective management solution. ......

    More...    622

  • Payment related

    16-12-31
    What is a Chargeback?

    'Chargeback' is the term used for debiting a merchant’s bank account with the amount of a transaction that had previously been credited. There are a number of different reasons why a transaction will be charged back, but they mainly fall into two categories: ......

    More...    648

  • Payment related

    16-12-31
    Top 10 Chargeback Reasons

    1. Unauthorised Mail/Telephone Transaction Occurred because the cardholder denies participation in this transaction. You can avoid this by ensuring that you are authorised to accept Mail Order/Telephone Order (MOTO) transactions and being more alert and getting as much customer identification as p ......

    More...    819

  • Payment related

    16-12-23
    What is SWIFT Code?

    SWIFT code is a standard format of Bank Identifier Codes (BIC) and serves as a unique identifier for a bank or financial institution. These codes are used when transferring money between banks, particularly for international wire transfers. On top of that, the code is used to transmit messages be ......

    More...    572